Shipping policy
Our preferred and primary method of shipment is USPS. Items which are listed as "In stock" will ship within 2-3 business days. Items listed as "pre-order", "back-order" or "custom" order will be shipped when they become available. Items not in stock may take anywhere from 2-6 weeks to ship, depending on production and supply times.
Shipping to the continental United States only.
ALL CUSTOM ORDERS, CLEARANCE, SALE, DISCOUNTED ITEMS ARE NON-RETURNABLE.
Shipping Policy - Please allow 2-3 business days for your items listed as "IN STOCK Ready to ship" order to process. If you place an order after 3pm (Central time) Friday, your order will not process until the next business day (after 3pm Friday will process on Monday).
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We reserve the right to adjust shipping charges. Additional shipping charges may apply to heavy or larger sized items. Oversized packages (larger than 12" x 12" x 12") may require additional shipping charges based on prevailing rates.
Tumbling J reserves the right to hold any order for a security review. If your order is affected, you will be notified.
Tumbling J cannot be held responsible for failed deliveries, please contact the shipping provider to file a claim.
Express Shipping - When an express shipping option is selected, the order will be put at the top of the list to ship out in order to get there in the time slot requested. Any orders placed after 3pm Friday WILL NOT process until the following MONDAY, please keep that in mind when selecting express shipping.
If you choose a standard shipping class (FedEx Ground, USPS) the shipping timeframe will be calculated after the 1-2 business day processing time frame has been completed. Please be aware that Saturday delivery may not be available in your area.
USPS Shipping - Delivery in 5-10 business days after processing your order. We will send you a confirmation email once your order has been shipped. At its discretion, USPS will attempt one to two deliveries. If someone is not present to accept the package, USPS may decide not to leave it at the designated address and the package may be held for pick up at your local post office or returned to sender. If your package is not left at the designated address, please contact your local post office for details.
Shipping Timeframes - If you place your order before 1pm on a regular business day (Monday through Friday), your order will begin processing that day.
If you place an order on a holiday, Saturday or Sunday, or after 3pm on a regular business day, your order will begin processing the following business day.
Actual delivery times may vary depending on item availability.
Tumbling J does not ship packages on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day.
Refused/Undeliverable Shipments - If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Tumbling J reserves the right to retain the original shipping/handling fee and to require additional payment for costs we incur related to the return of the undeliverable packages or merchandise to us before reshipping.
Address Changes - As you checkout you will be required to verify your shipping address. Once you click that the address is correct and process your order we cannot change the shipping address without charging an additional $20 fee.
Shipping Charges - These rates are based on weights and the size of the box or envelope required to ship and are subject to change depending on sizes/weights of actual items ordered, we reserve the right to adjust shipping charges as necessary.
